Frequently Asked Questions

Enamel Pins

  1. Are your pins B grade or standard grade?

    All pins listed as "Blood Fiend" standard grade are just that – standard grade. For more details on how we grade our pins, please refer to our grading guide.

  2. I received a pin with imperfections, what should I do?

    While we strive to provide the best quality, please note that handmade enamel pins may exhibit minor imperfections. If you believe the issue is substantial, kindly send a photo of the affected pin to We're here to help resolve the matter.


  1. Do your stickers leave residue?

    Depending on how soon you remove your sticker, some residue may remain. To remove it, products like Goo Be Gone can be used, though it's not always necessary.

  2. What if a sticker is out of stock?

    If a sticker is out of stock, it might become available for pre-order if restocked. These orders typically ship within 14-21 days.

  3. Do you offer custom stickers?

    Currently, we do not offer custom art, printing, or commissions.

Returns, Cancellations, & Exchanges

  1. Do you accept returns or exchanges?

    We do not accept returns or exchanges at this time.

  2. What if I don't receive my order within the specified time?

    If your order does not arrive within 21 days (US domestic) or 40 days for international orders, please contact us at for assistance.

Refunds & Replacements

For issues such as defective items or non-delivery, please reach out to We provide a one-time replacement for defective items or if your order fails to reach its destination.

Shipping Policy

Order Fulfillment

Please allow 2-7 business days for order processing. During periods of high demand, processing times may extend up to two weeks (14-21 business days). Once processed, your order will be delivered based on the chosen shipping method.

Shipping Address Errors

Ensure your shipping address is accurate at checkout. Additional shipping fees may apply for returned packages due to incorrect information. Contact us immediately if changes are needed before shipping.

International Shipping

For international orders, shipping is determined by weight and location. Please note that customs fees, import duties, or taxes are the responsibility of the recipient. Lost or missing packages should be reported to the respective shipping service.

30 Day “Make it Right” Policy

We're committed to your satisfaction. If you're dissatisfied with your purchase, contact us within 30 days of receipt. For quality concerns, provide clear photos for swift resolution.

Cancellations and Amendments

Order changes can be made before production begins. Refer to your order confirmation for relevant links. After production starts, cancellations may not be possible without a charge.

Digital Products

Digital product orders cannot be canceled or refunded post-payment. Refer to our Terms of Service for more information.

Pre-sale Orders

Pre-sale orders cannot be canceled after the pre-sale period concludes and production commences.

Face Mask / Neck Gaiter Orders

Face masks and neck gaiters are final sale items and cannot be returned. Defective items will be addressed.

Fulfillment Guarantee

We guarantee production and a shipping tracking number within 10 business days of order placement. Contact Support for a shipping fee refund if this commitment isn't met.

Thank you for choosing us for your anime merch needs. If you have any questions, please don't hesitate to reach out to

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Welcome to Cococat - Your Destination for Anime Pins and Stickers!

Greetings! It's with genuine excitement that I introduce you to Cococat, your premier source for exquisite anime pins and stickers. Allow me to share a glimpse of Cococat's essence and what makes it a unique place to explore:

Founded in 2023, Cococat emerged from my deep-rooted fascination with anime and the enchantment of pins and stickers. As the visionary behind this endeavor, I'm here to bring you a curated collection that resonates with the anime aficionado within you.

The name "Cococat" represents a fusion of my admiration for feline companions and the captivating allure of anime. It encapsulates the fusion of elegance, creativity, and charm that I aim to infuse into each carefully crafted pin and sticker. Just as a well-placed punctuation completes a sentence, these artistic offerings are expressions of my passion for both art forms.

Nestled within the vibrant city of Las Vegas, Cococat epitomizes a commitment to authenticity and quality. Each pin and sticker design I select is a testament to my dedication to capturing the very essence of the anime world. My goal is to enrich your daily life with a touch of anime-inspired enchantment.

While Cococat is currently taking its first steps, the path ahead is illuminated by grand aspirations. While I'm taking a measured approach for now, I am eager to explore opportunities such as events and conventions. These avenues will enable me to share my creations with fellow enthusiasts and cultivate a community of anime admirers.

Environmental responsibility is paramount to Cococat's ethos. Therefore, I strive to use sustainable materials for packaging, ensuring that our passion for art aligns harmoniously with our commitment to the planet.

As the founder of Cococat, I cordially invite you to embark on a journey through our collection, where every pin and sticker encapsulates a narrative and serves as a conduit for embracing the magic of anime. Your presence and support are invaluable as we set forth on this artistic expedition.


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